Return, Refund & Exchange Policy

We want our customers to have a smooth and satisfying shopping experience. Please read our Return, Refund & Exchange Policy carefully before placing an order.

1. Return & Refund Policy

If a customer returns a product, only the product price will be refunded. The original delivery charges will not be refunded, subject to applicable law.

Returned products must be unused, unworn, unwashed, and in their original condition with tags and packaging intact.

Customers must contact us before returning any product and follow our return instructions.

2. Size Exchange Policy

If a customer selects the wrong size while placing an order and wishes to exchange the product, we will provide the requested size, subject to availability and our exchange conditions.

The product must be unused, unworn, unwashed, and in its original condition.

Any additional delivery charges for the exchange will be communicated to the customer before the exchange is processed.

3. Damaged or Incorrect Products

If a customer receives a damaged, defective, or incorrect product, they must contact us with their order number and clear photos or videos of the issue.

We will review the request and arrange an appropriate solution in accordance with applicable law.

4. How to Request a Return or Exchange

To request a return or size exchange, please contact our customer support team and provide your order number, the reason for the request, and the size required if an exchange is requested.

Please wait for our instructions before sending the product back.

WhatsApp: [+92 324 8260320]
Email: [zarehza.co@gmail.com]

We reserve the right to update this policy when necessary, subject to applicable law.